Privacy policy
How PhoenixTechs uses project enquiries, protects access to lead details and uses Google reCAPTCHA for spam prevention.
Information you send us
Our enquiry forms collect your name, email, phone number, chosen service and, when provided, company name and project message. Please avoid sending passwords, payment details or sensitive personal information.
How we use enquiries
We use these details to respond to your request, discuss your project and manage follow-up. Our enquiry system records the submission time, page, referring website origin and campaign tags, when available, to understand how enquiries reach us. Campaign attribution is stored in browser session storage.
Storage and access
Enquiries are stored on our server and accessed through an authenticated administration dashboard. Team members may add internal follow-up notes and status updates. A configured enquiry integration may also forward the enquiry to the service we use to manage requests.
Spam prevention
We use Google reCAPTCHA v3 on submissions and administrator sign-in to help detect automated abuse. When verification runs, Google processes browser and interaction information under its own privacy policy and terms. Our server verifies the result with Google. Abuse-prevention counters use hashed client identifiers and expire after the rate-limit window.
Retention and your requests
Enquiry details remain in our enquiry system for project discussions and follow-up until removed. To request access, correction or deletion, contact [email protected]. We may ask you to confirm your identity before acting on a request.
Third-party links
Links to WhatsApp, social networks and client websites take you to services with their own privacy policies. Their handling of information is governed by those policies.
Contact
For questions about your enquiry or this policy, contact PhoenixTechs at [email protected] or +20 106 968 3986.